We're building the network your community deserves — and we'll keep you informed every step of the way.
From the first flags in your yard to the day your fiber goes live, ALLO's team is committed to a smooth, respectful process. We work with local crews, coordinate with the city, and communicate with you directly so there are never any surprises.
We want you to be informed every step of the way. As our teams construct the fiber network in your neighborhood we'll be reaching out by mail, email, door hangers, and lawn darts to keep you in the loop. The website map for your area will always show the most up-to-date information on progress in your neighborhood. If you have any concerns during the construction process please use the contact form below to get in touch.
Before you even hear about ALLO in your neighborhood, we are working to design the fiber cable paths throughout your community.
Once routes are approved, our crews start building the network in coordinated phases across the neighborhood.
After the build is in place, crews connect the network and validate performance before addresses can go live.
When the area is released, your address becomes eligible and our team can schedule the final install at your home or business.
The flags or markings in your area were placed by the local utility companies in order to help our team identify where the underground lines are placed. When ALLO begins fiber construction, we use these markings to protect against damage to your property or utilities. Please see the list below for an explanation of utility color associations.
The main line in the easements and right of ways are buried between two and four feet deep and the fiber drop to the house or to the pedestal may vary between 8 to 12 inches in depth.
We are placing pedestals in the easement in your yard. The pedestal, with weather permitting, is installed shortly after the ground is prepared so there is a fence placed around the hole for safety. The pedestal that is eventually placed here houses the equipment to provide service to several homes and businesses in your area. Our intent is to leave your property the way we found it.
The city owns small but specific portions of your property to access and maintain city utilities. We work with the city to access these areas as we build our fiber network. A utility easement allows a utility the right to use and access a specific area of your property for constructing, operating and maintaining gas, electric, water, and sewer lines. The easement is often a permanent restriction on the property so that it transfers ownership with the home or property when sold. Having an easement gives the utility the right to use the land, but the utility does not own it. A "right-of-way" is the surface and space above and below any real property in the city in which the city has an interest as an owner or trustee for the public for public travel including public streets, highways, avenues, roads, alleys, easements, sidewalks, tunnels, viaducts, or bridges.
During the design phase, the engineering team determines the most efficient way to provide service. They select the least intrusive intersecting rear property point as the general location for a pedestal which is often in the center of four property corners. From that point, the pedestal location is thoughtfully identified based on the following factors:
Up-to-date information on fiber progress in your neighborhood is located on your specific area page.
It’s common for you to see ALLO four to five times while we construct and install fiber in your neighborhood.
Please complete this form to communicate construction concerns with our team. If you have questions regarding fiber progress in your neighborhood, head to your area page for up-to-date information. Non-emergency requests are handled within four business days.
ALLO is currently constructing a fiber network for Google Fiber in Bellevue, NE. For construction or service-related questions in Bellevue, NE, please call 877-454-6959 or visit https://google.com/fiber/yard. All other ALLO construction concerns can be submitted on the form below.
Please call us for situations requiring immediate attention:
Residential: 866.481.2556
Business: 855.632.3154
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