Manage your ALLO bill in SmartHub.
SmartHub gives you access to payments, autopay, paperless billing, billing history, and current account information. Learn how to go paperless.
Setting Up Your SmartHub Account
You can download the SmartHub app for free in any app store or click “Register Now” to get started.
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If you’ve already set up your SmartHub account, you can view your account number there, on your billing statement, or by contacting our team.
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If you do not know the answer to the security question you provided when signing up, give our team a call, email, or chat, and we can get that for you.
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This will be the billing zip code you entered when signing up.
Set it once and keep payments current.
Depending on your installation date, automatic payments withdraw on the 1st, 8th, 15th, or 22nd of each month. If that day falls on a weekend or holiday, payment is withdrawn the following business day.
We encourage customers to set up autopay with bank account information rather than a debit or credit card.
What to expect on your first ALLO bill.
Your first bill includes service from the date your installation was completed through the last day of your billing cycle. Prorated days may be included depending on your installation date.
Learn more about your first billOne portal for billing, history, and account changes.
My ALLO Hub is your all-in-one billing experience for payments, service changes, billing history, and real-time account information.
Set up your My ALLO Hub account.
Follow the password setup flow from your sign-up email, then use My ALLO Hub to pay bills and manage your account.
Go to MyAlloHub.com
Open My ALLO Hub and choose Login to begin.
Request your first password link
First time here? Choose Forgot Password, enter your sign-up email, and request the setup link.
Follow the email prompt
Use the confirmation email to set your password, then sign in to manage billing and service.
Make Payments
Pay your bill quickly and securely whenever you need to.
Billing History
Review past statements and track billing activity.
Real-Time Billing
See your current balance and charges as they update.
Manage Services
Make changes to your ALLO services from the same portal.
Prefer to pay another way?
Phone and mail payment options are available if you do not want to use an online portal.
Pay by Phone
Call 855.968.2835.
Call 833.516.0301.
Payments made after 6 PM CT will be pending until midnight and post the next business day.
Pay by Mail
Send your payment to:
ALLO CommunicationsPO Box 2697
Omaha, NE 68103
Business bill pay
Business customers can use ALLO Bill Pay.
Open SmartHub to make or manage payments for your business account.
